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哈哈。。。谁说鼠标垫没有保的？？虫吃鼠咬，光板无毛，破烂儿SX厂家给换了！
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哈哈。。RTRT~~~我今天看了 有位兄弟说大连 买鼠标垫 没保 被大家喷了个满脑袋血~~~说什么鼠标垫 如何保，我当时看了也觉得自己的SX就认命了。。感觉厂家不会搭理我的信的。。谁知。。
1）大家先看原帖 http://www.pcwaishe.cn/thread-123028-1-1.html
2）再看看大家如何说 这位兄弟的 http://www.pcwaishe.cn/thread-117826-1-1.html
3）看看厂家如何回我的 ：（http://steelseries.zendesk.com/tickets/6435）
原文：
Mike S, Oct 18 11:22 (CDT):Hey Orient,
I'm sorry that your mousepad has worn down, you must be an extreme gamer as I've never seen an SX pad wear like that. I am happy to see however that you're using the SX / Xai combo. Can't beat the tracking with that mouse & mousepad combo. We can look into a replacement for your pad.
I'd be more than happy to help you exchange your SteelSeries product. Our warranty is 1 year for customers in North America, and 2 years in Europe and other countries. If you fall within this time period, please provide the following information:
NOTE: So that we may process your request without delay, please type the information in the request format in addition to attaching a proof of purchase. Please attach the proof of purchase as either an MS Word document (.doc or .docx), PDF file, or picture (.jpg).
- Purchase Date
- Purchase Location
- Proof of purchase -- PLEASE ATTACH BELOW (a copy of the receipt, email order confirmation, credit card statement)
- Full Name
- Please confirm your current and full shipping address
- Please confirm your current telephone number
- Please confirm your e-mail address
You can log in to your customer care account and click review/update request and update this ticket with appropriate information.
If you have any additional questions, please first check the RMA FAQ ( http://faq.steelseries.com/categories/RMA/ ) in order to minimize delays.
Regards,
Mike S
SteelSeries Support
最后我想跟大家说一点。。。事在人为，作为消费者，也要自己维权。。虽然咱们不能做刁民，但是也不能跟一些商家站在一起，好像你东西坏了不能去换是天经地义的。。 |
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